FREQUENTLY ASKED QUESTIONS
Call Center Hours: 800-537-0207
- Monday - Friday 8am to 5pm (Closed from Noon to 1PM) Pacific Time.
- All hotel reservations through June 1 have been cancelled and refunded. Please allow 7-10 business days for your refund to arrive.
- Currently, we are accepting reservations for after June 4. Reservations can be made online only at https://wendoverfun.com/rooms/.
- All Swift Air flights have been suspended due to the COVID-19 pandemic. Our staff is in the process of issuing full refunds to your credit card. Please allow 7-10 business days for your refund to arrive. If you have any questions, please call one of our agents at 866-359-9363.
- Currently all performances at the Peppermill Concert Hall have been cancelled through 2020. All tickets and room packages have been refunded. These refunds can take 7-10 business days to be completed. Tickets purchased using comp dollars will be refunded.
- Your Comp Dollar and Free Play Balance as of March 18 will remain the same when we open. Comp and Free Play will not expire during closure.
- Win/Loss Statements are available by logging in at www.WendoverFun.com.
- In accordance with Nevada State Government the Resorts at Wendover will not be able to process any transactions or payments during this closure. This will include: Slot machine tickets, table chips, sport and race tickets. Once our reopen date has been determined it will be announced at www.WendoverFun.com.
- At this time all dining options at our resorts are also closed.